Responsible Gaming at 77sb — Play Within Your Limits

At 77sb, we believe that online gaming and sports betting should be a source of entertainment, never a source of financial stress or personal hardship. Our platform is designed with a range of responsible gaming tools that put you in control of your experience at all times. Whether you prefer cricket betting, slots, live casino, or crash games, we encourage every player to set personal limits and play responsibly from day one.

Problem gambling can affect players of any background. It does not discriminate based on income, education, or experience. Recognising the early warning signs and using the tools available to you is the most effective way to keep gaming a positive part of your leisure time. The responsible gaming features described on this page are available to all registered 77sb players at no cost and can be activated at any time through your account settings or by contacting our support team.

Responsible Gaming Tools at 77sb

We provide the following tools to help you stay in control of your gaming activity:

Deposit Limits — Stay in Control of Your Budget

Setting a deposit limit is one of the simplest and most effective ways to manage your gambling expenditure. 77sb allows every registered player to set a maximum deposit cap on a daily, weekly, or monthly basis. Once your limit is in place, the platform will automatically decline any deposit attempt that would cause you to exceed it. You remain free to reduce your limit at any time — reductions take effect immediately. If you wish to increase a previously set limit, a mandatory cooling-off period applies before the increase becomes active. This cooling-off period is designed to prevent impulsive decisions made during a session of play.

We recommend that all players take a few minutes to set a deposit limit when they first register their 77sb account. A deposit limit does not reduce the enjoyment of your gaming experience — it simply ensures that you never spend more than you have budgeted for. Players who use deposit limits tend to have longer, more sustainable gaming habits over time.

Self-Exclusion — When You Need a Longer Break

Self-exclusion is a more substantial measure for players who feel that their gambling is becoming difficult to control. When you activate self-exclusion, your 77sb account is suspended for the duration you select — between 1 and 90 days. During a self-exclusion period, you cannot log in, place bets, make deposits, or claim bonuses. Any pending withdrawals at the time of activation will be processed in the normal way. Once the exclusion period begins, it cannot be reversed or shortened.

Players who need a permanent solution may request indefinite self-exclusion by contacting the 77sb support team directly. A permanently excluded account will not be reopened under any circumstances. If you are considering self-exclusion, we strongly encourage you to do so — it is a sign of strength, not weakness, and our team will support you through the process without judgment.

How to Activate Self-Exclusion

1. 1

   Log in to your 77sb account

   Access your account settings from the main dashboard menu.

2. 2

   Navigate to Responsible Gaming

   Find the Responsible Gaming section and select the Self-Exclusion option.

3. 3

   Choose your exclusion period

   Select a duration between 1 and 90 days, or choose permanent exclusion if needed.

4. 4

   Confirm your request

   Your exclusion takes effect immediately. Alternatively, contact support via email to complete the process.

Time-Out Feature — A Short Pause to Reflect

A time-out is ideal for players who simply need a short pause from gaming — perhaps after a losing streak, during a busy period in life, or whenever you want to reset your mindset. A time-out suspends your account for a period of your choosing, typically between 1 and 30 days. Unlike self-exclusion, a time-out is designed as a temporary measure and your account will become accessible again automatically when the period ends.

During a time-out, your account is fully suspended — you cannot log in, deposit, bet, or access any platform feature. Any active bonuses are paused and will resume when your time-out ends, subject to their original expiry terms. You can request a time-out at any time by contacting the 77sb support team via the email address in the footer of this website. There is no penalty or fee for taking a time-out.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. The following signs may indicate that gambling is becoming a problem rather than a form of entertainment:

• ⚠️Gambling with money you cannot afford to lose, or using funds meant for bills, rent, or food.
• ⚠️Chasing losses — continuing to bet in an attempt to recover money you have already lost.
• ⚠️Spending more time gambling than you originally intended, losing track of how long sessions last.
• ⚠️Lying to family members or friends about the amount of time or money spent on gambling.
• ⚠️Feeling anxious, irritable, or restless when you are not gambling or when you try to reduce your play.
• ⚠️Borrowing money, taking loans, or selling personal possessions in order to fund gambling activity.

If any of these signs apply to you, please stop playing and contact our support team immediately. You do not need to be in crisis to ask for help — reaching out early is always the right choice.

Tips for Safer Play

Whether you are a new player or an experienced one, these practical habits can help you keep gaming in perspective:

• ✅Set a strict session budget before you start playing and stop when you reach it — win or lose.
• ✅Never gamble when you are tired, stressed, upset, or under the influence of alcohol or substances.
• ✅Take regular breaks during a session. A five-minute break every hour keeps your decision-making clear and measured.
• ✅Think of gambling as paid entertainment, similar to a cinema ticket or a meal out — money spent on an experience, not an investment strategy.
• ✅Use the activity history feature in your account to review how much time and money you have spent each week. Awareness is the first step.

Age Verification and Player Protection

77sb operates a strict 21+ policy. No person under the age of 21 is permitted to register an account, make a deposit, or participate in any form of gambling on the platform. This policy applies to all users regardless of location within Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.

All new players are required to complete a KYC (Know Your Customer) identity and age verification process before they are permitted to make a withdrawal. This process requires submission of a government-issued identity document — such as a National ID card or passport — confirming that the account holder is aged 21 or above. If a player is found to be underage, their account will be permanently closed and any deposited funds will be returned after deduction of any bonuses used.

Need Help? Contact 77sb Support

If you are concerned about your gambling habits or those of someone you know, please do not hesitate to contact us. Our support team is available to assist with activating any responsible gaming tool, discussing your options, or facilitating a self-exclusion or account closure request. All responsible gaming requests are treated with complete confidentiality and without judgment.